Privacy Policy
NTOS Imports
Last updated: 25 May 2026
NTOS Imports ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website [www.yourdomain.com.au] (the "Site"). We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We only collect personal information that you voluntarily provide to us, or that is automatically collected through standard website analytics.
Information you provide directly
When you submit our contact form, we collect:
- Your name
- Your email address
- The content of your message and any other information you choose to include
Information collected automatically
When you visit our Site, we use Google Analytics to collect anonymous information about your visit, including:
- Your IP address (anonymised)
- Browser type and version
- Device type and operating system
- Pages you visit and time spent on each page
- The website you came from (referrer)
- General geographic location (country or city level)
This information is collected through cookies and similar tracking technologies. It is used in aggregate form and does not personally identify you.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and communications
- Provide information about our products or services that you request
- Improve our Site and understand how visitors use it
- Maintain the security and proper functioning of our Site
- Comply with our legal obligations
We will not use your personal information for any other purpose without your consent, unless required or authorised by law.
3. Disclosure of Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- Service providers: With trusted third parties who help us operate our Site, such as Google Analytics. These providers are only permitted to use your information for the purposes we specify.
- Legal requirements: Where required by law, court order, or to protect our legal rights.
- Business transfers: In the event of a merger, sale, or transfer of our business.
Some of our service providers (such as Google) may store data outside of Australia. By using our Site, you consent to your information being transferred and stored in these locations.
4. Cookies and Tracking
Our Site uses cookies to improve your browsing experience and gather analytics data through Google Analytics.
What are cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember information about your visit.
How to control cookies:
Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies at any time. However, disabling cookies may affect how the Site functions for you.
To opt out of Google Analytics specifically, you can install the Google Analytics Opt-out Browser Add-on.
5. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes using secure technologies and limiting access to your information to those who need it.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are generally retained for as long as needed to respond to your enquiry and for a reasonable period thereafter for record-keeping purposes.
7. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you
- Correct any information that is inaccurate, out-of-date, or incomplete
- Request deletion of your personal information, subject to legal requirements
- Make a complaint about how we have handled your personal information
8. Children's Privacy
Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
NTOS Imports
Email: your-email@yourdomain.com.au
Phone: [your phone number]
Address: [your business address]
ABN: [your ABN]